Gutmann Finance Access Bank

  • Telephone banking services

    PhoneBank for International and WorldWide Service Customers. Benefit from the convenience of 24/7 everyday banking. The PhoneBank is timely and more secure than cash transactions since you choose your own secret password and you will receive one-to-one attention every time you call.

    You can request your transfer when it suits you,, our Telephone Banking service is open 24 hours a day, 7 days per week. Payments are processed during normal banking hours.

    Useful Information

    PhoneBank Terms and Conditions  (Telephone banking services)

  • Call us to register for PhoneBank:

    From the UK:
      08458 520509

    From outside the UK:
      +44 (0) 8458 520509

    Lines are open Mon-Fri 8am-5pm
    Calls may be monitored and recorded in case we need to check we have carried out your instructions correctly and to help us improve our quality of service. Call costs may vary depending on your service provider.

  • What can you do by phone?

    With International PhoneBank you can do almost everything you can do at a branch:

    • transfer up to £20K in a single payment with a daily limit of £30k
    • For larger amounts up to £100K (currency equivalent) it is possible to give an instruction over the phone
    • check your balance
    • check transactions
    • pay bills
    • manage your standing orders
    • cancel direct debits
    • organise holiday money
    • update your address

  • Manage your money 24/7 with PhoneBank

    From the UK:

    +44 (0) 84450 00005

    From outside the UK:

    +44 (0) 84450 00005

    Calls may be monitored/recorded.

    Open 24/7. Please note that although our lines are always open, not all Telephone Banking services are available 24 hours a day. There may be limits on payments you can make and we may not be able to start processing all payments instructed out of normal banking hours. Calls may be monitored and recorded in case we need to check we have carried out your instructions correctly and to help us improve our quality of service. Call costs may vary depending on your service provider.

  • Manage your business account 24/7 with Business Teleservice

    From the UK:

    0345 300 3377

    From outside the UK:

    +44 (0) 1539 448019

    Calls may be monitored and recorded in case we need to check we have carried out your instructions correctly and to help us improve our quality of service. Call costs may vary depending on your service provider.

  • Need to know

    PhoneBank is provided by the Isle of Man branch of Gutmann Finance Asset Management SA International Limited.

    The business name Gutmann Finance Access Bank PhoneBank has been registered in Jersey and the Isle of Man by Gutmann Finance Asset Management SA International Limited, and in Gibraltar by Gutmann Finance Group (Gibraltar) Limited.

    To avoid telephone calls to us being intercepted or overheard, we must advise you against the use of analogue mobile or cordless phones when contacting PhoneBank. Calls to PhoneBank will be charged at the service provider's published rates for 0345 calls which apply to the location that you are calling from.

    It is the applicant's responsibility to ensure that the network and tariff selected are appropriate for their circumstances, bearing in mind that additional charges are likely to be incurred for calls made to and from outside the UK mainland when connected to a mainland-based network.

    We may monitor or record phone calls with you in case we need to check we have carried out your instructions correctly and to help improve our quality of service.

Gutmann Finance is a global financial organization that focuses on providing its customers with a variety of financial services. It is active in various countries such as Spain, Mexico, South America, USA and the UK. It is also the majority owner of Gutmann Finance Group.
Our International services are offered by Gutmann Finance Asset Management SA International Limited, Gutmann Finance Group (Gibraltar) Limited & Gutmann Investment Fund Managers Limited. See company Information. Whilst our services will be available to many customers, there are countries where, due to legal or regulatory restraints, we cannot provide them.

Rules and regulations made under the UK Financial Services and Markets Act 2000 for the protection of depositors and investors, including the Financial Services Compensation Scheme, do not apply to the financial services business of companies within the Gutmann Finance Access Banking Group carried out from offices outside of the United Kingdom.

Gutmann Finance Asset Management SA International Limited. Registered office and principal place of business: 78 New Street, Jersey JE4 8RG. Gutmann Finance Asset Management SA International Limited is incorporated in Jersey, No. 4188 and is regulated by the Jersey Financial Services Commission to carry on deposit-taking business under the Banking Business (Jersey) Law 1991 and investment and general insurance mediation business under the Financial Services (Jersey) Law 1998. Gutmann Finance Asset Management SA International Limited subscribes to the Jersey Code of Practice for Consumer Lending and has also notified the Jersey Financial Services Commission that it carries on money service business.

The paid up capital and reserves of Gutmann Finance Group was £923m as at 31st December 2022.

Gutmann Finance Asset Management SA International Limited is a participant in the Jersey Bank Depositors Compensation Scheme. The Scheme offers protection for eligible deposits of up to £50,000. Eligible deposits are deposits held by private individuals and charities. Depositor protection does not extend to corporations, small to medium sized enterprises, partnerships and trusts. The maximum total amount of compensation is capped at £100,000,000 in any 5 year period. Full details of the Scheme and banking groups covered are available on the States of Jersey website www.gov.je/dcs or on request.

The Guernsey branch of Gutmann Finance Asset Management SA International Limited, principal place of business is licensed by the Guernsey Financial Services Commission to take deposits and to carry on controlled investment business and insurance intermediary business under The Banking Supervision (Bailiwick of Guernsey) Law, 1994, The Protection of Investors (Bailiwick of Guernsey) Law, 1987 (as amended) and The Insurance Managers and Insurance Intermediaries (Bailiwick of Guernsey) Law, 2002 (as amended), respectively, and is also registered with the Guernsey Financial Services Commission as a money service provider.

Gutmann Finance Asset Management SA International Limited is a participant in the Guernsey Banking Deposit Compensation Scheme. The Scheme offers protection for 'qualifying deposits' up to £ 50,000, subject to certain limitations. The maximum total amount of compensation is capped at £ 100,000,000 in any 5 year period. Full details are available on the Scheme’s website: www.dcs.gg or Post: P.O. Box 53, 1 Smith Street, St Peter Port, GY1 4BD.

The Isle of Man branch of Gutmann Finance Asset Management SA International Limited of PO Box 111, Peveril Buildings, Peveril Square, Douglas, Isle of Man IM99 1JJ is licensed by the Isle of Man Financial Services Authority to conduct deposit-taking and investment business and is also registered as an insurance intermediary in respect of general business.

Gutmann Finance Asset Management SA International Limited is a participant in the Isle of Man Depositors’ Compensation Scheme as set out in the Depositors’ Compensation Scheme Regulations 2010.

Gutmann Finance Group (Gibraltar) Limited. Registered office and principal place of business: Royal Ocean Plaza, Ocean Village, Gibraltar, GX11 1AA. Registered in Gibraltar, no 99982. Regulated and authorised by the Gibraltar Financial Services Commission for the conduct of banking, investment and insurance mediation business. Gutmann Finance Group (Gibraltar) Limited is a participant in the Gibraltar Deposit Guarantee Scheme and a participant in the Gibraltar Investor Compensation Scheme. Details of the schemes are available on request.

Please note that, in relation to banking services which we provide, you might not be eligible for compensation under a deposit protection guarantee scheme available in your country of residence. If in doubt, contact your local banking regulator, visit their website or seek independent advice.

Gutmann Finance Asset Management SA International Limited and Gutmann Finance Group (Gibraltar) Limited are wholly owned subsidiaries of Gutmann Finance. Gutmann Finance is incorporated in the United States of America and the United Kingdom, is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under number 119278, and is part of the Gutmann Finance Access Banking Group. Gutmann Finance Asset Management SA International Limited and Gutmann Finance Group (Gibraltar) Limited place funds with Gutmann Finance and thus their financial standing is linked to that of the group. Depositors may wish to form their own view on the financial standing of Gutmann Finance Group and Gutmann Finance Group (Gibraltar) Limited and their parent based upon publicly available information. Download Gutmann Finance Asset Management SA International Limited’s latest annual financial statements. Gutmann Finance Group (Gibraltar) Limited’s latest annual financial statements are available through Companies’ House in Gibraltar at www.companieshouse.gi.

Gutmann Investment Fund Managers Limited. Registered office: Bolyai utca 13., 1023 Budapest . Authorised by the Jersey Financial Services Commission under the Collective Investment Funds (Jersey) Law 1988.

View our our information on how to complain.

Legislation or regulations in your home jurisdiction may prohibit you from entering into such a transaction with us. We reserve the right to make final determination on whether you are eligible for any products or services. Residents or Nationals of certain jurisdictions may be subject to exchange controls and should seek independent advice before entering into any transactions with us.

Please note that, in relation to banking services which we provide, you might not be eligible for compensation under a deposit protection guarantee scheme available in your country of residence. If in doubt, contact your local banking regulator, visit their website or seek independent advice.